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VW Carefree Scheduled Maintenance

Your first 2 years or 20,000 miles1 of manufacturer-recommended maintenance, performed at no additional charge.


Available on all Model Year 2020 (MY20) Volkswagen vehicles or newer, VW Carefree Scheduled Maintenance1 offers a powerful introduction to the Genuine VW Service and Parts your car needs to perform at its peak for miles to come. And because this service comes at no additional cost to new drivers, taking advantage could be as simple as stopping by our dealership or scheduling a maintenance appointment with us. See below for more information on this convenience-powered program.

1 VW’s Carefree Maintenance program provides the 10,000- and 20,000-mile scheduled maintenance services or scheduled maintenance services for two years (whichever occurs first) as stated in the vehicle’s maintenance booklet on all MY20 and newer vehicles. For vehicle eligibility details, visit vw.com/coverage. See dealer or owner’s literature for provided services, exclusions, and time and other limitations. The Carefree Maintenance program does not provide tire rotations, or other services or parts not specified in the owner’s literature.

Frequently Asked Questions

How much does Volkswagen Carefree Scheduled Maintenance cost?

There is no charge. VW Carefree Scheduled Maintenance comes with the purchase of a Volkswagen vehicle starting with MY20.

What is included in Volkswagen Carefree Scheduled Maintenance?

Carefree Scheduled Maintenance includes the 10,000- and 20,000-mile (or 2 years, whichever occurs first) scheduled service maintenance items outlined in your vehicle’s USA Warranty and Maintenance booklet.

Can I get my service done anywhere?

No, all services under your Volkswagen Carefree Scheduled Maintenance plan can only be performed at an authorized Volkswagen dealership.

Why do I have to go to a Volkswagen dealership for service?

Only an authorized Volkswagen dealership like ours has the expertise of trained VW Technicians and the quality of Genuine Volkswagen Parts.

When are Carefree Scheduled Maintenance services due?

Our dealership highly recommends that you have your manufacturer-recommended maintenance performed within 1,000 miles of a scheduled maintenance interval or one year from the date that the scheduled maintenance was last performed, whichever occurs first. For complete details regarding scheduled maintenance, visit our dealership or reference your vehicle’s USA Warranty and Maintenance booklet.

Can I cancel my Carefree Shceduled Maintenance?

No, Carefree Scheduled Maintenance is provided at no additional cost and cannot be canceled.

If I get my vehicle serviced somewhere other than a Volkswagen dealership, can I receive reimbursement?

No, we will not reimburse any services performed or completed at an independent repair facility or anywhere other than an authorized Volkswagen dealership.

Can I extend my Carefree Scheduled Maintenance beyond the complimentary 2-year/20,000-mile period?

While Carefree Scheduled Maintenance ends after the complimentary 2-year/20,000-mile period, you can purchase Volkswagen Care Prepaid Maintenance Plans to meet your driving needs. Ask us about available plan details during your next dealership visit or visit vwserviceandparts.com/volkswagen-maintenance-plans/vw-service-details for more information.

Do I need an appointment to have my Carefree Scheduled Maintenance completed?

While you can certainly make an appointment to reserve your service time, all services under your Volkswagen Carefree Scheduled Maintenance plan can be performed in a VW Service Xpress lane without an appointment. Please contact our dealership to see if we currently offer this option.