Sales: (866) 925-9209 Service: (866) 307-8003
610 Reviews Found Average Rating: 4.7 / 5 *
Refine Your Search
By Customer Visit
      By State
          By Make
              Additional Options
              Include reviews where comments are not available
              * Based on a rolling 12-month period
              of reviews.

              Customer Reviews

              At Pignataro Volkswagen, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Volkswagen reviews to see what our customers are saying about us

              Showing 1-10 of 610

              Sort by:

              Posted today

              Confirmed Service Customer

              I always have a very positive experience...

              I always have a very positive experience with your service team. The guy I work with is Jeremy Harbison whenever I come in. He remembers me, my car, and is the one who gets me in and out with a positive attitude. I really appreciate him and love having a place I can take my car with a team I can trust. I trust him and Pignataro VW. That feels really good. Thanks for taking care of me. -Nik

              Marysville, WA

              Was this review helpful? Yes (0) No (0)

              Posted today

              Confirmed Sales Customer

              Special shout out to Erick Dirvanowski! ...

              Special shout out to Erick Dirvanowski! Thank you for your dedication and time spent with me and making my experience feel personal and managed proffesionally, leaving me with a smile and satisfaction! MUCH LOVE PIGNATARO of Everett! He is a keeper<3

              Everett, WA

              Was this review helpful? Yes (0) No (0)

              Posted today

              Confirmed Service Customer

              You folks are swell, like what your doing...

              You folks are swell, like what your doing keep it up.

              Edmonds, WA

              Was this review helpful? Yes (0) No (0)

              Posted 6 days ago

              Confirmed Service Customer

              The car looks and runs great! They gave...

              The car looks and runs great! They gave me a hint about how to get better mileage as well! Thanks!

              Mill Creek, WA

              Was this review helpful? Yes (0) No (0)

              Posted 7 days ago

              Confirmed Service Customer

              Jeremy and Trevor are superb. They are...

              Jeremy and Trevor are superb. They are attentive to my concerns and always treat me as if I was their #1 customer. Exceptional service!

              Snohomish, WA

              Was this review helpful? Yes (0) No (0)

              Posted 9 days ago

              Confirmed Service Customer

              New fuel door cover. 90 minutes in and...

              New fuel door cover. 90 minutes in and out Passat washed Jeremy did great, even though he changed my plate tags from Auburn to Pignataro.. HAHAHA

              Mukilteo, WA

              Was this review helpful? Yes (0) No (0)

              Posted 10 days ago

              Confirmed Sales Customer

              I popped in with a little wish list. Sat...

              I popped in with a little wish list. Sat down and talked with Jay who went to work locating the car I wanted. Within a few days the car I wanted was at the dealership with everything on my list.........What could I do? Couldn't say no. I am enjoying my new car! Jay worked hard to take good care of me and has provided excellent customer service and follow up. I'll be back.

              Everett, WA

              Was this review helpful? Yes (0) No (0)

              Posted 10 days ago

              Confirmed Service Customer

              It was the third defective navigation unit...

              It was the third defective navigation unit for my Phaeton. It's been replaced by a remanufactured unit twice, and both have had other issues that weren't a problem on my original unit, while the original problem has been fixed. It took a while for the latest unit to come in from Germany, but as soon as it did Jeremy had me in and out the same day. Great service, much quicker turn around than I expected.

              Everett, WA

              Was this review helpful? Yes (0) No (0)

              Posted 10 days ago

              Confirmed Service Customer

              I needed a rattle fixed and service fixed...

              I needed a rattle fixed and service fixed it and also found another spot that was about to rattle and fixed it as well. I did not receive a call the entire first day as to the progress. I had to call the following day to find out that nothing had been done until that morning of my call.

              Marysville, WA

              Was this review helpful? Yes (0) No (0)

              Posted 10 days ago

              Confirmed Service Customer

              Always excellent customer service. Trevor...

              Always excellent customer service. Trevor was great. He took the time to find me a loaner car for 2 days, for transportation reasons. Thank you for everything.!!!!!!!!!!!!

              Everett, WA

              Was this review helpful? Yes (0) No (0)

              Showing 1-10 of 610