Sales: (866) 925-9209 Service: (866) 307-8003
638 Reviews Found Average Rating: 4.7 / 5 *
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              Customer Reviews

              At Pignataro Volkswagen, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number goal. Read these Volkswagen reviews to see what our customers are saying about us

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              Posted today

              Confirmed Sales Customer

              It was easy to do business. We offered a...

              It was easy to do business. We offered a fair proposal and got everything we wanted. Anthony out salesperson even worked with his management team to find the exact car I wanted ! Anthony was so considerate, helpful and available !

              Monroe, WA

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              Posted today

              Confirmed Sales Customer

              We came in after walking away from a...

              We came in after walking away from a horrible experience with another dealership where we felt frustrated and exhausted. The salesman at your dealership, Anthony, listened to us and was extremely easy to work with. We actually came to look at Chrysler 300 that was listed on the website under used inventory. It had already sold and we explained that we were looking for a sedan that would fit my husband comfortably since he was a big guy. Anthony asked if we thought about a Passat. To our surprise he was extremely comfortable and fit just fine. He fell in love with the features and the way that it drove. My husband actually had to move the seat forward, which almost never happens in a car. The car was 2013 Certified Used Passat. One of the best things was they offered a fair price for our trade in and made the buying experience the best we have ever had. I felt like my opinion was valued and listened to and I have found that to be a rare experience when I have purchased cars in the past. We took the car home the same evening and are still in love with the service and warranty on the vehicle. Thank you Pignataro for a wonderful experience!!!!

              Tulalip, WA

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              Posted today

              Confirmed Sales Customer

              Bought a 2012 TDI Jetta with 12K miles on...

              Bought a 2012 TDI Jetta with 12K miles on it. I worked with Jeff. I was driving an 01 cabrio with 135,000 miles on it. I intended to drive the car as long as possible, and really didn't want to get another car. But it needed work and I decided a 4 door TDI model would be the replacement. I was looking for an 05 Passat with lower miles. I found one with 57K miles in Bellevue. It looked great from the outside, but the interior smelled bad and was pretty beat up for 57K miles. And the salesperson gave me the classic "You are an idiot, you have to remember this is a 10 year old car" when I mentioned it was too bad about the condition of the interior given the low miles. He did this twice, and was close to arguing with me about it until I mentioned I had an 01 with 135K miles that had better interior. The salesman was unprofessional. Passats of that era are hard to find, and I had the aforementioned bad experience with the one I did find...so I decided to look at Jettas, and you happened to have one with very low miles. I stopped by, drove it, and took it home. Simple as that. I chose to visit Pignataro because the radio in the 01 cabrio needed a code reset, and I needed a dealership to help me retrieving the code. Pignataro did it, hassle and cost free last fall. So I always had it in the back of my mind that it would be a good place to go. And it was. Compliments to everyone from sales to financing.

              Seattle, WA

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              Posted 1 day ago

              Confirmed Sales Customer

              Was looking for a vw beetle for my...

              Was looking for a vw beetle for my girlfriend found one she liked the sales consultant Anthony Guth was very friendly and helpful to us made our visit very nice I'll gladly refer Friends here

              Mount Vernon, WA

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              Posted 1 day ago

              Confirmed Service Customer

              I brought my 2014 VW Passat TDI SEL for...

              I brought my 2014 VW Passat TDI SEL for it's 30 day check-up last Saturday. When I came in, the very nice gentleman told me he would have it done in under an hour and offered me a complimentary wash and vacuum. He also made sure I didn't need a drink or snack. It was done in under an hour! And, since my plates were in, they were installed as well. I couldn't be happier with Pignataro VW in every aspect. A dealership full of awesome people! Thank you!!

              Freeland, WA

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              Posted 1 day ago

              Confirmed Sales Customer

              Justin was phenomenal, I gave him my...

              Justin was phenomenal, I gave him my target payment, and he presented me with options. I expected to walk out of there with a @100k miles used car, and instead left with a brand new TDI lease. Fantastic experience.

              Everett, WA

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              Posted 2 days ago

              Confirmed Service Customer

              The service I receive at Pignataro is...

              The service I receive at Pignataro is always top notch. I've worked with Trevor the last couple times I've had my car in and he goes out of his way to provide expert customer service - I appreciate all of his help.

              Everett, WA

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              Posted 3 days ago

              Confirmed Service Customer

              This service was a unique situation for...

              This service was a unique situation for both service and sales on a vehicle that I purchased from this dealership. The service dept., Trevor especially, took an added effort to support the situations and see to it that it was followed through to the best of his abilities.

              Shoreline, WA

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              Posted 4 days ago

              Confirmed Service Customer

              Staff was knowledgeable and courteous.

              Staff was knowledgeable and courteous.

              Seattle, WA

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              Posted 7 days ago

              Confirmed Sales Customer

              Justin Benson and shawn his manager were...

              Justin Benson and shawn his manager were great to deal with, not your usual car sales man BS. ALl professional and took care of business. The finance lady, Kathleen was also very nice and knew her job well. Usually you spend a lot of time in the dealership to buy a car but I completed the application prior to my arrival and by the time I got there, they have taken care of everything and I was out of there in 1/2 hour, unheard of....!!.

              Tukwila, WA

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              Showing 1-10 of 638