Sales: (866) 925-9209 Service: (866) 307-8003
611 Reviews Found Average Rating: 4.8 / 5 *
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              Customer Reviews

              At Pignataro Volkswagen, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Volkswagen reviews to see what our customers are saying about us

              Showing 1-10 of 611

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              Posted today

              Confirmed Service Customer

              Brought in our 12 passat for running rough...

              Brought in our 12 Passat for running rough & smelling gas. I was assisted by Gladian who was outstanding! He got my car looked at quickly and was awesome with keeping me up to date on its status. He also educated me on the issue and made some recommendations for the future. It was the best experience I've ever had with a dealership. I now look forward to a continued relationship with Pignataro VW. I hope our great new car doesn't require us to visit you too often, but at least now I feel that it will be a positive experience. Thank you for great customer service!

              Stanwood, WA

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              Posted today

              Confirmed Service Customer

              We are on our eighth vw and have...

              We are on our eighth VW and have experienced service by an number of VW dealers and can say without a doubt that Pignataro has been our best experience. Your service advisers are always courteous and knowledgeable. Our sales experience was also a very pleasant surprise with no unexpected last minute changes. I recommend Pignataro whenever I discuss VWs. We will definitely start with Pignataro when the time comes to update our current VW.

              Wenatchee, WA

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              Posted today

              Confirmed Sales Customer

              2014 challenger it is what i was looking...

              2014 challenger It is what I was looking for. price was the best in the state mileage was 4982 no pushing sells every body was nice to me. I'm happy with the deal thank to all of them there.

              Seattle, WA

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              Posted 1 day ago

              Confirmed Service Customer

              My car is a 2012 golf tdi. this service...

              My car is a 2012 Golf TDI. This service was for the 30,000 mile service. I may not purchase my VW's from Pignataro, but always come to you for service. Your staff is friendly, helpful and just plain pleasant to deal with. FYI - reason I do not purchase cars from Pignataro - sales staff seems to want to sell what they have in stock, not what the customer specifically wants. Thank you, Nancy

              Lake Stevens, WA

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              Posted 1 day ago

              Confirmed Sales Customer

              I've dealt with pignataro for so long that...

              I've dealt with Pignataro for so long that I knew I could trust Eric to make the right deal for me over the phone. I called him about a car I seen on the internet and made the deal over the phone before I even seen the car. Pignataro is a dealership you can trust to be fair and upfront! Thank you once again!! Ken Snodgrass

              Lake Stevens, WA

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              Posted 1 day ago

              Confirmed Service Customer

              Calm informed customer...

              Calm informed customer service. Appreciated a nice loaner when the problem was deeper (took longer) than i had planned for. Easy in and out, time efficient for me. Great service!

              Edmonds, WA

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              Posted 2 days ago

              Confirmed Service Customer

              Took my herat in for a check engine light...

              Took my Herat in for a check engine light and they we're very professional and fixed what needed to be.

              Clinton, WA

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              Posted 2 days ago

              Confirmed Service Customer

              Jetta 2004 my service is always good at...

              Jetta 2004 My service is always good at Pignataro. The main issue I struggle with is the high prices. Unfortunately, I often call around for quotes and get the work done elsewhere if the price is better. I am unemployed so those things matter. I did take my service to your dealership, because of the great service I received from Trevor. Trevor is patient, so knowledgeable, and takes the time to answers all my questions. I called him a couple times to followup on my car, asking followup questions each time. As busy as he is, when I interact with him, I call him "Car Talk" because he does explain things to me in a way I can (somewhat) understand them, and always with a smile that comes across the phone lines. When I asked more in-depth questions, he printed a picture of my thermostat to further explain. Please let him know how much I appreciate his assistance. And, a huge plus, is I get my car cleaned and vacuumed. With 3 grandkids, that is a huge help to me! Gotta love that! Thanks again to Trevor. Regards, Connie Bilkovich

              Mukilteo, WA

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              Posted 2 days ago

              Confirmed Sales Customer

              This was my first car buying experience...

              This was my first car buying experience and it was pretty friendly. Everyone was nice, place was professional. Took much longer than I had expected, however.

              Seattle, WA

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              Posted 3 days ago

              Confirmed Service Customer

              No problem getting the appointment,...

              No problem getting the appointment, service department when I brought the car in was helpful. After the car was done, rather than pick the car up that day, had it detailed and picked it up the next morning. I did get the coupon price of $99.00, but was somewhat disappointed with the detail of the car. First glance of the car, was good, when I looked closer to the detail, it was not satisfactory. Would not get a detail again, which is disappointing.

              Stanwood, WA

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              Showing 1-10 of 611