Sales: (866) 925-9209 Service: (866) 307-8003
599 Reviews Found Average Rating: 4.7 / 5 *
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              Customer Reviews

              At Pignataro Volkswagen, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Volkswagen reviews to see what our customers are saying about us

              Showing 1-10 of 599

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              Posted today

              Confirmed Service Customer

              We purchased our jetta hybrid through a...

              We purchased our Jetta Hybrid through a private sale, but we knew we'd be coming to Pignataro because our good friend, James Harris, works there and raves about it! He is wonderful and professional to a tee! He brought my car right around up front for me when I was leaving, and Trevor and Jeremy in service were excellent from setting up the appointment to heading out the door. Thank you! We won't go anywhere else!

              Lake Stevens, WA

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              Posted today

              Confirmed Service Customer

              The service department has exceeded our...

              The Service Department has exceeded our expectations on every visit. The service advisors are unusually competent, and seem to actually enjoy their jobs and do it very well. Our experiences at Pignataro have been exceptional across the board.

              Stanwood, WA

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              Posted today

              Confirmed Service Customer

              Coolant started leaking on my tiguan. had...

              Coolant started leaking on my Tiguan. Had it towed to the dealer and Trevor really took care of the problem. He had me in there at 10am and got my car back a little after 5pm same day. They fixed a broken water pump, a recall, an oil change and washed my car. Very nice service.

              Everett, WA

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              Posted today

              Confirmed Service Customer

              I took my wife's car in for its 20,000. ...

              I took my wife's car in for its 20,000. The maintenance seemed fine but they provided a complimentary cleaning. unfortunately their cleaning must have included taking a dirty/greasy rag and wiping down the interior of the car. My wife had just spent a long time cleaning the inside of her car two days earlier so basically they dirtied our car instead of cleaned it.

              Everett, WA

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              Posted today

              Confirmed Sales Customer

              We appreciate the effort erick and justin...

              We appreciate the effort Erick and Justin put into getting this sale. I also appreciate their willingness to do this via email. It provided an easy way for us to manage the transaction and keep track of the sales process. We think this all added up to a fair price. John very much appreciated the time Justin spent going over the features of the Tiguan. Thank you, Gentlemen Joe and John

              Seattle, WA

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              Posted today

              Confirmed Sales Customer

              I found your dealership through a good...

              I found your dealership through a good friend who had just purchased a new Jetta and was raving about your sales rep Jeff Long and his friendly and professional sales manner. Upon looking on the web we found a car that fit our needs at your dealership for what we thought was a great price. We jumped in our friends new Jetta and went to take a look at the car in question. After driving it and looking it over I knew I had to bring my wife to see this car, which I did and we decided to make an offer.Jeff was our salesperson was a great help with no pressure and a friendly easy going manner. Long story short,we made the deal and drove our new *************** far the after sale treatment we have revieved has been super and yes I WOULD buy another car from your dealership. Keep up the good work. It's refreshing to buy a car without all the games you usually have to play. Owen&Becky Dailey

              Belfair, WA

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              Posted 1 day ago

              Confirmed Sales Customer

              Very kind and attentive people. good...

              Very kind and attentive people. Good experience, good price, easy financing.

              Seattle, WA

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              Posted 1 day ago

              Confirmed Service Customer

              I brought my 2013 jetta sportwagen in to...

              I brought my 2013 Jetta Sportwagen in to have it checked because the MIL light was on and I had also just received the recall notice involving that and suspected that it was part of that problem. My service consultant, Trevor Neal, was very welcoming, helpful and friendly and the work was done in the amount of time that he promised. Great service! Since I purchased my car at Carter in Ballard, I had been going there for service, but would much rather use Pignataro as they are closer to my home in Mill Creek. I am glad to have had such a positive experience and will be using Pignataro from now on.

              Bothell, WA

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              Posted 1 day ago

              Confirmed Service Customer

              Only had an oil change. was done in less...

              Only had an oil change. Was done in less than an hour.

              Mukilteo, WA

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              Posted 1 day ago

              Confirmed Service Customer

              We purchased a jetta tdi a week ago on...

              We purchased a Jetta TDI a week ago on Saturday from Jeff and Rob. No pressure at all. 2 hours later out the door no stress best freaking experience we have ever had buying a new car. This last weekend my good friend have been looking for a new car never considered a VW till he drove ours and they ended up purchasing a Passat they had the same great treatment from Jeff and Rob! This dealership is fantastic they have my business and anybody else's I can send them. Thanks guys for making it the best positive feeling buying a car.

              Marysville, WA

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              Showing 1-10 of 599