Sales: (866) 925-9209 Service: (866) 307-8003
702 Reviews Found Average Rating: 4.8 / 5 *
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              Customer Reviews

              At Pignataro Volkswagen, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Volkswagen reviews to see what our customers are saying about us

              Showing 1-10 of 702

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              Posted today

              Confirmed Sales Customer

              Eric was absolutely wonderful to work with.

              Eric was absolutely wonderful to work with.

              Everett, WA

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              Posted today

              Confirmed Service Customer

              My experience at pignataro vw for the past...

              My experience at Pignataro VW for the past couple of years, ever sense Jeremy Harbison became our service consultant, has been excellent. Moving him from being a mechanic to the Service Desk was a very smart move. He is great. Bravo!

              Index, WA

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              Posted today

              Confirmed Service Customer

              I brought my 2012 jetta tdi wagon in for...

              I brought my 2012 Jetta TDI wagon in for 70k service and also reported occasional mis-firing when the engine is cold over the last couple of months. The service advisor listened carefully and after talking to the mechanic said that VW has a programming adjustment to the fuel injection computer that helps the engine adapt to the winter blends of diesel. I was enthusiastic to know that there was a known, simple adjustment for this problem. I was disappointed when told that this programing adjustment would cost me approx $85 to have done. Though my service department interaction was positive I am very disappointed that VW/Pignataro will not cover the cost of a simple programming update that requires no parts and a limited amount of time and will correct an issue that is not caused by wear/tear or operator error. Obviously this is not a huge deal but more a nuisance and sign of poor product support.

              Lake Stevens, WA

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              Posted 1 day ago

              Confirmed Service Customer

              The experience buying the gti from the jay...

              The experience buying the GTI from the Jay to finance and staff was the great great greatest

              Everett, WA

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              Posted 1 day ago

              Confirmed Service Customer

              You are amazing thank you for every thing...

              You are amazing thank you for every thing you offer it ,i ride vw from along time never feel confort like this i am really happy for your service thank you again

              Lynnwood, WA

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              Posted 1 day ago

              Confirmed Service Customer

              Had to move my service appointment around...

              Had to move my service appointment around a couple of times. Easily done via website. Gas cap door was fixed, Crystal Vision applied. No waiting to be shuttled to work by Bill, super friendly guy. Well done.

              Everett, WA

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              Posted 1 day ago

              Confirmed Service Customer

              I brought my 2005 vw jetta in for break...

              I brought my 2005 VW Jetta in for break service and an oil change. As always, they did a fantastic job and returned my car same day. The service department staff is very helpful and provides the best customer service.

              Mill Creek, WA

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              Posted 2 days ago

              Confirmed Service Customer

              Brought in my 2013 jetta tdi for the...

              Brought in my 2013 Jetta TDI for the 30,000 and service was great! Not only did I receive the normal service, but minor issues such as entertainment system software and fuel system software update were installed that corrected some very minor performance issues. To top it off, I got out of there two hours earlier than expected! Everyone was courteous and the waiting area was perfect, great job!

              Snohomish, WA

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              Posted 2 days ago

              Confirmed Service Customer

              1999 cabriolet oil change, and break...

              1999 cabriolet oil change, and break inspection changed into a lot of other issues thankful my car was really looked at and the little issues were brought to my attention wasn't forced into fixing it all then everyone was super cool appreciate laid back employees

              Everett, WA

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              Posted 2 days ago

              Confirmed Sales Customer

              Anthony did a great job helping us find...

              Anthony did a great job helping us find the perfect car for my son for the right price. Jon Dulude

              Belleuve, WA

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              Showing 1-10 of 702