Sales: (866) 925-9209 Service: (866) 307-8003
635 Reviews Found Average Rating: 4.7 / 5 *
Refine Your Search
By Customer Visit
      By State
          By Make
              Additional Options
              Include reviews where comments are not available
              * Based on a rolling 12-month period
              of reviews.

              Customer Reviews

              At Pignataro Volkswagen, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number goal. Read these Volkswagen reviews to see what our customers are saying about us

              Showing 1-10 of 635

              Sort by:

              Posted today

              Confirmed Sales Customer

              Was looking for a vw beetle for my...

              Was looking for a vw beetle for my girlfriend found one she liked the sales consultant Anthony Guth was very friendly and helpful to us made our visit very nice I'll gladly refer Friends here

              Mount Vernon, WA

              Was this review helpful? Yes (0) No (0)

              Posted today

              Confirmed Service Customer

              I brought my 2014 VW Passat TDI SEL for...

              I brought my 2014 VW Passat TDI SEL for it's 30 day check-up last Saturday. When I came in, the very nice gentleman told me he would have it done in under an hour and offered me a complimentary wash and vacuum. He also made sure I didn't need a drink or snack. It was done in under an hour! And, since my plates were in, they were installed as well. I couldn't be happier with Pignataro VW in every aspect. A dealership full of awesome people! Thank you!!

              Freeland, WA

              Was this review helpful? Yes (0) No (0)

              Posted today

              Confirmed Sales Customer

              Justin was phenomenal, I gave him my...

              Justin was phenomenal, I gave him my target payment, and he presented me with options. I expected to walk out of there with a @100k miles used car, and instead left with a brand new TDI lease. Fantastic experience.

              Everett, WA

              Was this review helpful? Yes (0) No (0)

              Posted 1 day ago

              Confirmed Service Customer

              The service I receive at Pignataro is...

              The service I receive at Pignataro is always top notch. I've worked with Trevor the last couple times I've had my car in and he goes out of his way to provide expert customer service - I appreciate all of his help.

              Everett, WA

              Was this review helpful? Yes (0) No (0)

              Posted 2 days ago

              Confirmed Service Customer

              This service was a unique situation for...

              This service was a unique situation for both service and sales on a vehicle that I purchased from this dealership. The service dept., Trevor especially, took an added effort to support the situations and see to it that it was followed through to the best of his abilities.

              Shoreline, WA

              Was this review helpful? Yes (0) No (0)

              Posted 3 days ago

              Confirmed Service Customer

              Staff was knowledgeable and courteous.

              Staff was knowledgeable and courteous.

              Seattle, WA

              Was this review helpful? Yes (0) No (0)

              Posted 6 days ago

              Confirmed Sales Customer

              Justin Benson and shawn his manager were...

              Justin Benson and shawn his manager were great to deal with, not your usual car sales man BS. ALl professional and took care of business. The finance lady, Kathleen was also very nice and knew her job well. Usually you spend a lot of time in the dealership to buy a car but I completed the application prior to my arrival and by the time I got there, they have taken care of everything and I was out of there in 1/2 hour, unheard of....!!.

              Tukwila, WA

              Was this review helpful? Yes (0) No (0)

              Posted 6 days ago

              Confirmed Sales Customer

              The only thing missing was gas in the gas...

              The only thing missing was gas in the gas tank. I had to fill it up to make it home as it was almost empty. I guess the common full tank isn't so common anymore with the raising gas prices. However, it was a great experience from the time I walked on the lot until the time I left. Thanks to everyone involved!

              Seattle, WA

              Was this review helpful? Yes (0) No (0)

              Posted 6 days ago

              Confirmed Service Customer

              Jeremy knows the product line well and was...

              Jeremy knows the product line well and was very helpful getting my GLI fixed

              Everett, WA

              Was this review helpful? Yes (0) No (0)

              Posted 8 days ago

              Confirmed Service Customer

              2002 Audi S4 Avant 6sp Non-warranty (it's...

              2002 Audi S4 Avant 6sp Non-warranty (it's a 2002) Brought the car in for a alarm system error that I could not disable. Alarm would trip at random times. Autolocking feature of the car meant I could not disable the alarm without leaving a door ajar. Jeremy et al tracked the problem to the rear window defrost circuit resistance degraded out of limits. The standard solution would have been to replace the glass with a new part. I gave them the challenge of finding a solution that kept the otherwise perfectly functioning glass and also solved the alarm problem. Jeremy and your mechanic(s) were tenacious in tracking down this problem and coming up with a solution that would fix it within the budget constraints I gave them, not devalue the car, and not create unnecessary waste, ie. tossing out a perfectly good window. Car has been spoiled with Pignataro service quality since 2007. Thanks, Eric Olson

              Seattle, WA

              Was this review helpful? Yes (0) No (0)

              Showing 1-10 of 635