Sales: (866) 925-9209 Service: (866) 307-8003
641 Reviews Found Average Rating: 4.8 / 5 *
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              Customer Reviews

              At Pignataro Volkswagen, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Volkswagen reviews to see what our customers are saying about us

              Showing 1-10 of 641

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              Posted today

              Confirmed Sales Customer

              My fiance had driven the jetta tdi with a...

              My fiance had driven the Jetta TDI with a manual transmission and fell in love with it. I've owned a Jetta TDI Sportwagon in the past and I really liked it. We went in to VW of Kirkland with the intent of buying one for my fiance. In Kirkland they didn't have the car we wanted on the lot and the salesman was very aggressive with his pitch. I told him that if he didn't want me to price shop other dealers, he could make me an offer for a better price. He refused and told me how hard these cars were to get, suggesting that I should even buy a different car because the one I wanted was so rare. We left, but he agreed to call us back the next day with a list of models on the lot (or ones that he could get quickly) that were close to what we wanted. He didn't. I went online to see what deals I could get from other dealers and found TrueCar. The price that they quoted me was one that I felt good about. I noticed that your dealership would honor the TrueCar price and even had the exact car I wanted on the lot. I went in and bought it. I wasn't treated like a cheapskate for coming in with a pre-negotiated price and everyone treated me respectfully, even the ones that weren't directly involved in the sale. Most people at car dealerships treat you like you're invisible when they know you're working with someone, but when I was walking around confused (for an unrelated reason), people offered to help me find Justin (our salesman). They knew who I was working with and tried to help anyway. It was cool. I think that I expected to be treated like I was using a Groupon for a free entree at a restaurant, with disinterest and ************************************** was a good experience for us. One of my best new car buying experiences so far. TureCar was a big part of the overall experience, but the fact that you offered it means that I won't hesitate to come to you guys the next time I want to buy a VW.

              Redmond, WA

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              Posted today

              Confirmed Sales Customer

              This was my very first brand new car...

              This was my very first brand new car purchase and Jeff Long and his team did a fantastic job getting me a great interest rate and low payment for my new GTI. I had a great buying experience with Pignataro and will definintely be recommending them to my friends and co-workers! Thanks Jeff and team for working so very hard to get me my dream car!

              Marysville, WA

              Was this review helpful? Yes (1) No (0)

              Posted 1 day ago

              Confirmed Service Customer

              Everyone was very friendly and super...

              Everyone was very friendly and super accommodating even though I came 40 minutes earlier than my appointment. The guys at the service center were very nice and offered beverages. Overall I have a great experience Everytime I come in to get my car serviced.

              Mukilteo, WA

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              Posted 1 day ago

              Confirmed Service Customer

              I brought in my 2012 jetta to get a tire...

              I brought in my 2012 Jetta to get a tire replaced service was fantastic as usual!

              Marysville, WA

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              Posted 1 day ago

              Confirmed Service Customer

              Nice quality work.

              Nice quality work.

              Everett, WA

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              Posted 1 day ago

              Confirmed Service Customer

              Excellent service

              Excellent service

              Issaquah, WA

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              Posted 2 days ago

              Confirmed Service Customer

              As always happy with everything. Jeremy in...

              As always happy with everything. Jeremy in the service department is great to work with. Dave does great work and keeps me informed on up coming maintence. Very happy with everyone at Pignataro

              Everett, WA

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              Posted 2 days ago

              Confirmed Service Customer

              I was able to easily schedule my service...

              I was able to easily schedule my service online and they did a good job. The recall was not able to be done due to the server being down, they even kept it overnight so it's a bummer to have to bring it in again in the footie to try again. However that couldn't be helped from the dealers end. Always very courteous and friendly service

              Marysville, WA

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              Posted 2 days ago

              Confirmed Service Customer

              I purchased my car form pignataro 4 years...

              I purchased my car form Pignataro 4 years ago and have only brought it in to Pignataro for servicing. I know i can always trust what they have to tell me about my car and they always make sure to make me comfortable with what is being done to my ******* entire family has been purchasing cars from Pignataro since 2003 and we would not change a thing about the quality of cars or service that is always given.

              Bothell, WA

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              Posted 4 days ago

              Confirmed Service Customer

              As soon as i walked in to the service...

              As soon as I walked in to the service department I received good customer service. Yes I would return for service at this location and recommend others to do the same.

              Lake Stevens, WA

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              Showing 1-10 of 641