I had an issue with a part falling off of my drivers seat that controls the seat back. The staff did a great job explaining what they were doing trying to correct the situation. Even though I will hav

My experience at Pignataro VW for the past couple of years, ever sense Jeremy Harbison became our service consultant, has been excellent. Moving him from being a mechanic to the Service Desk was a ver

I brought my 2012 Jetta TDI wagon in for 70k service and also reported occasional mis-firing when the engine is cold over the last couple of months. The service advisor listened carefully and after t

Had to move my service appointment around a couple of times. Easily done via website. Gas cap door was fixed, Crystal Vision applied. No waiting to be shuttled to work by Bill, super friendly guy. Wel

I brought my 2005 VW Jetta in for break service and an oil change. As always, they did a fantastic job and returned my car same day. The service department staff is very helpful and provides the best

Brought in my 2013 Jetta TDI for the 30,000 and service was great! Not only did I receive the normal service, but minor issues such as entertainment system software and fuel system software update we

1999 cabriolet oil change, and break inspection changed into a lot of other issues thankful my car was really looked at and the little issues were brought to my attention wasn't forced into fixing